Privacy Policy

Who we are

Timmins Landscapes ("we", "us", "our") is a landscaping business based in Milton Keynes, Buckinghamshire. This Privacy Policy explains how we collect, use and protect your personal data when you use our website at timminslandscapes.com.

What data we collect

When you submit an enquiry through our contact form, we collect the following information:

• Your name
• Your email address
• Your phone number (if provided)
• Your location or postcode (if provided)
• Details about your project or garden requirements
• Your preferred contact method

How we use your data

We use the information you provide to:

• Respond to your enquiry and provide a quote
• Arrange a site visit or consultation
• Communicate with you about your project
• Provide the landscaping services you have requested

We do not use your data for marketing purposes unless you have explicitly given us permission to do so.

Legal basis for processing

We process your personal data on the basis of your consent (when you submit an enquiry form) and our legitimate interest in responding to your enquiry and providing a quote for our services. You can withdraw your consent at any time by contacting us.

Data storage and security

Your enquiry data is stored securely in our database and is accessible only to the Timmins Landscapes team. We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. We do not share your data with third parties for marketing purposes.

How long we keep your data

We retain enquiry data for as long as is necessary to respond to your enquiry and provide our services. If you do not proceed with a project, we will delete your data within 12 months of your last communication with us, unless we are required to keep it for legal or accounting purposes.

Cookies

This website uses only essential cookies that are necessary for the website to function correctly. We do not use tracking, advertising or analytics cookies. If we add cookies in the future, we will update this policy and provide a cookie consent mechanism.

Your rights

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request that we correct inaccurate or incomplete data
• Request that we delete your personal data
• Object to or restrict the processing of your data
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, please contact us using the details below.

Third-party links

Our website may contain links to third-party websites (such as Instagram or Google Maps). We are not responsible for the privacy practices of these external sites and encourage you to read their privacy policies.

Contact us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

• Email: timminslandscapes@outlook.com
• Phone: 07515 105509

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.